Terms & Conditions

Responsible for the content:

Social Growth LLC

Company:

Social Growth LLC

Cancellation Policy

We want to ensure our users have full transparency and control over their subscription while maintaining fair conditions for both parties. Please read this policy carefully.

1. How to Cancel

To cancel your subscription, you must use the cancellation option directly within your account on our platform. Cancellation requests via email or support tickets are not accepted, and our support team cannot cancel subscriptions on your behalf.

Step-by-step cancellation process:

1. Log in to your account using your registered credentials.

2. Click on your Profile icon in the top-right corner of the dashboard.

3. Select Subscription or Billing Settings from the menu.

4. Click on Cancel Automatic Payment and confirm the cancellation when prompted.

We recommend doing this before your next billing cycle to avoid unwanted charges.

Screenshots and a detailed walk-through will be available in our Help Center to guide you through each step.

2. Important Conditions

• No cancellations via email: Any request to cancel by contacting our support email or live chat will not be processed. You must use the in-platform cancellation tool as described above.

• No refunds for current billing period: Due to the nature of our services — including pre-paid server resources, proxies, and other infrastructure — we cannot issue refunds for the current subscription period once payment is processed. Cancellation only stops future renewals.

• No free trials: We do not offer free trials. Our operating costs are fixed and not dependent on your usage.

3. Proof of Policy Visibility

To ensure transparency, this Cancellation Policy is linked in the following places:

• On our website’s dedicated Cancellation Policy page.

• Within your account Profile area.

• During the login/register flow, so that all users acknowledge the policy before using our service.

By using our platform, you agree to abide by this Cancellation Policy. For any questions about the process (but not for submitting cancellations), please contact our support team.

4. Technical Disclaimer

Due to the nature of the service we provide there is no 100% uptime guaranteed. The service needs to be maintained (APIs, Proxies, etc…) hence we usually experience a couple of days of downtime per month. 

Disclaimer

In view of the technical characteristics of the Internet, no guarantee can be given for the authenticity, accuracy and completeness of the information provided on the Internet. Nor is any guarantee given for the availability or operation of the present homepage and its contents.

Any liability for direct, indirect or other damages, regardless of their cause, arising from the use or non-availability of the data and information on this homepage, is excluded to the extent permitted by law.

No warning without prior contact

Should the content of these pages including sub-pages and links violate the rights of third parties or legal provisions, please inform us without cost note. We guarantee that rightly objected passages will be removed or changed immediately without the need for legal assistance from your side. Nevertheless, any costs incurred by you without prior contact will be rejected and, if necessary, a counterclaim for violation of the aforementioned provisions will be filed.

The European Commission provides a platform for online dispute resolution (OS). Participation is not mandatory and the operator of this website reserves the right to do so. The platform can be found at https://webgate.ec.europa.eu/odr/.

Note on content, copyright and links

Insofar as personal terms are only used in the masculine form in the content, they refer to women and men in the same way.

The content of this homepage is protected by copyright. The information is intended for personal use only. Any further use, in particular storage in databases, reproduction and any form of commercial use, as well as disclosure to third parties – even in part or in revised form – without the consent of the respective organization is prohibited.

Hyperlinks to this website are welcome. Any integration of individual pages of our offer into external frames is to be refrained from.

Data protection

The confidentiality and protection of your data and privacy is of utmost importance to us. Therefore, we also consistently implement the provisions of the EU-DSGVO. About cookies of this website and which data are processed, stored or passed on by us when using this website, you can read in the privacy policy.